East Midlands Railway

East Midlands Railway (EMR) provides a mixture of Intercity and Regional railway services across the East Midlands region. EMR Intercity provides fast services between London St Pancras International and the towns and cities of the East Midlands and South Yorkshire. EMR Regional operates multiple of services across the country, from Liverpool to Norwich, Crewe to Newark Castle, Leicester to Lincoln and Cleethorpes to Barton On Humber. EMR Connect connects commuter markets in Bedfordshire and Northamptonshire with London St Pancras International.

On Sunday 16 October 2022, EMR transferred from the extended ERMA on to the National Rail Contract model for an initial period of four years, until October 2026, with an optional additional four years with the Department for Transport.

There have been many important projects that will be key to the future success of EMR. These include extensive works at key depots to enable the ability to accept the new Aurora bi-modes fleet as they become available; the introduction of the new EMR uniform, significant increase to services on the Intercity and Regional routes, improved ticket solutions with introduction of a new App, web features and installation of smart kiosks.

EMR has been recognised in multiple awards, including being certified as a Top Employer by the Top Employers Institute for the sixth consecutive year, first place in ‘Involving Young People and Children’ at the national Community Rail Awards, and Nottingham was named ‘Large Station of the Year’ at the National Rail Awards Nottingham while the Customer Service Excellence Award was given to EMR Connect and a mainline driver, won the Lifesaver Award.