Stations and their environment

Stations are crucial hubs in sustainable mobility networks and in the urban development challenge; as such, they are a pillar of NS's strategy.

Our sustainable spearheads
Zero-emission enterprise
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For everyone

We want stations and station areas to be safe and meaningful centres of activity in society. High-quality stations, their surroundings and facilities are important components of the public transport system in the Netherlands. They help us persuade passengers to travel by train.
In 2022, as in previous years, NS contributed to the development and realisation of renovation and new construction projects for various stations in collaboration with ProRail, and teamed up with partners in area development projects. Together we are continually improving the quality of (basic) facilities and services at our stations in the Netherlands. In this context, NS Stations works for all passenger transport providers in the Netherlands.
NS supports daily operations at all stations in the country by keeping them clean, intact and safe. In part, we are commissioned to do so by ProRail. In addition, we focus on the provision of services (such as bicycle and car parking, toilets and waiting areas/facilities) and commercial operation (rental of retail spaces and operating our own retail facilities). In doing so, we focus on the facilities that make the time passengers spend on our trains and at our stations more enjoyable, commensurate with the size of the station and the number of passengers.
Passengers’ questions about their journey to and from the station evolve. Stations increasingly serve as key transport hubs, which is due in part to the rise of shared mobility options and the introduction of new providers and service concepts. NS has close ties of collaboration with its partners; after all, if we are to provide maximum convenience in the door-to-door journey, effective coordination among all parties involved is essential.