In brief
![](https://2022.nsannualreport.nl/FbContent.ashx/pub_1001/Images/v2302271626/imgres_r2w400l75/Rolstoel.png)
Travel assistance introduced
at 27 additional stations
89% of all NS stations now offer this service
![](https://2022.nsannualreport.nl/FbContent.ashx/pub_1001/Images/v2302271625/imgres_r2w400l75/CAF.png)
New generation
of double-decker trains
60 new trains ordered from train manufacturer CAF
![](https://2022.nsannualreport.nl/FbContent.ashx/pub_1001/Images/v2302271626/imgres_r2w400l75/Spoorwegpolitie.png)
More incidents involving
aggression: +29.7%
NS control centre received 4,693 reports of passengers
![](https://2022.nsannualreport.nl/FbContent.ashx/pub_1001/Images/v2302271625/imgres_r2w400l75/Eurostar.png)
More Eurostar services
Frequency increased from 2 to 4 daily services
![](https://2022.nsannualreport.nl/FbContent.ashx/pub_1001/Images/v2302271626/imgres_r2w400l75/Reizigers.png)
960,000 train journeys
every working day
(2021: 528,707)
![](https://2022.nsannualreport.nl/FbContent.ashx/pub_1001/Images/v2302271626/imgres_r2w400l75/Zwolle.png)
Large-scale station
renovation projects completed
Zwolle and Gouda modernised
![](https://2022.nsannualreport.nl/FbContent.ashx/pub_1001/Images/v2302271625/imgres_r2w400l75/OVfiets.png)
5.4 million rides
by public transport bicycles
(2021: 3.4 million)
![](https://2022.nsannualreport.nl/FbContent.ashx/pub_1001/Images/v2302271625/imgres_r2w400l75/Groener.png)
Train travel
is becoming greener
CO2 emissions further reduced: 0.6 kilotonne
![](https://2022.nsannualreport.nl/FbContent.ashx/pub_1001/Images/v2302271625/imgres_r2w400l75/Medewerkers.png)
19,040 employees
in the Netherlands
(2021: 18,897)
![](https://2022.nsannualreport.nl/FbContent.ashx/pub_1001/Images/v2302271625/imgres_r2w400l75/Medewerkers_ns.png)
Recruitment of new
employees in full swing
350 new main guards and
487 new train drivers hired
![](https://2022.nsannualreport.nl/FbContent.ashx/pub_1001/Images/v2302271625/imgres_r2w400l75/Fluit.png)
Revenue of
€ 3,055 million
(2021: € 2,252 million)
Excluding government contributions related to COVID-19
![](https://2022.nsannualreport.nl/FbContent.ashx/pub_1001/Images/v2302271625/imgres_r2w400l75/Boeken.png)
Investments totalling
€ 450 million
(2021: € 554 million)
![](https://2022.nsannualreport.nl/FbContent.ashx/pub_1001/Images/v2302271626/imgres_r2w400l75/Resultaat.jpg)
Underlying result
€ -304 million
(2021: € -952 million)
![](https://2022.nsannualreport.nl/FbContent.ashx/pub_1001/Images/v2302271625/imgres_r2w400l75/Abellio.jpg)
Abellio UK
Management buy-out initiated