Work perception

Since late 2020, NS has conducted monthly surveys to gauge work perception among a sample of NS employees under the title ‘Continu luisteren’ (Non-stop Listening). In the work perception survey, the employees’ average score for their work at NS is 7.3 (out of 10). These monthly surveys provide us with regular insight into work perception levels among our employees, enabling us to take remedial action faster, if necessary. ‘Continu luisteren’ supplements the employee engagement survey, which is held once every two years.