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Attractive and inclusive employer

The theme of the 2021 Children's Book Week was ‘Becoming what you want to be’. NS guards, train drivers and members of Safety & Service staff visited primary schools to read to children.

Crucially, NS needs skilled and healthy employees to put its strategy into practice. Over the past year, our employees were confronted with a range of new challenges. The transformation of NS has far-reaching effects on our employees. We found new ways of remaining inspired in remote working contexts, retaining our professional expertise, developing talent and leadership and encouraging the inflow of new talented people so as to emerge from the crisis as a strong and agile organisation. 

Our sustainable spearheads


Providing equal opportunities to all employees

Creating sustainable jobs for colleagues with disabilities

Inflow and outflow of employees with a migration background

Our employees

  • Number of employees in the Netherlands at year-end 2021: 18,897 (17,071 FTE) (2020: 19,305 and 17,461 respectively).

  • Share of women: 31% (2020: 31%)

  • 71% full-time and 29% part-time employees (2020: 71% and 29%)

  • 91% on an open-ended contract and 9% on a temporary contract (2020: 93% and 7%).

  • Average age: 45 (2020: 45)  

  • Flexible layer: 5.3% hired personnel (2020: 4.7%)

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