Skip to website navigation Skip to article navigation Skip to content

Operating revenue

Revenue (in millions of euros)

2021

2020

The Netherlands

2,814

2,757

United Kingdom

3,294

3,100

Germany

378

744

Total revenue

6,486

6,601

Revenue from the Netherlands

Revenue Netherlands (in millions of euros)

2021

2020

Revenue from rail transport

1,519

1,539

Public transport availability payment

925

818

Station development and operation

355

376

Temporary Emergency Bridging Measure for Sustained Employment (NOW) scheme

15

24

Total revenue

2,814

2,757

Passenger revenues from the Netherlands are comparable to the figure for 2020, and are €1.1 billion lower than in 2019, before the COVID-19 crisis. At the request of the government, we maintained our regular timetable as much as possible in 2021 despite the fall in passenger numbers. The government partly compensated us for this by offering an ‘availability payment’ (beschikbaarheidsvergoeding) of €925 million. That availability payment has been recognised under revenues in the financial statements and amounts to a 93% compensation of the indexed cost level in 2019 net of revenues achieved. NS has recognised a contribution towards wage costs of €15 million (under the Temporary Emergency Bridging Measure for Sustained Employment (NOW)) in the revenue from stations (2020: €24 million). Adjusted for the NOW scheme, revenue decreased by €21 million compared with 2020, and even by €187 million compared with 2019 if we also take into account the sale of a number of retail formulas. The lower revenue is attributable to the lower income from retail activities and retail rental discounts granted as a direct consequence of the drop in passenger numbers.

Revenues from Abellio UK

Revenue Abellio UK (in millions of euros)

2021

2020

Passenger and other revenue related to rail transport

1,109

908

Subsidies related to rail transport

1,918

1,952

Revenue from bus transport

267

240

Total revenue

3,294

3,100

In 2021, once again the UK government assumed the turnover and cost risks of train operating companies. The UK government has since decided to move to a franchise system in which the turnover and cost risks largely rest with the UK government and the operator receives a (partly performance-related) management fee. The Greater Anglia and West Midlands franchises were terminated on 19 September 2021 and have since been operated under ‘National Rail Contracts’. The ScotRail franchise will be terminated effective 31 March 2022 and the East Midlands franchise probably in October 2022.

Revenues from Abellio Germany

Abellio Germany's revenues from train-related transport amounted to €378 million for the period up to the deconsolidation on 30 June (full-year 2020: €744 million). In that period, the direct financial impact of COVID-19 on revenues remained limited because the regional rail clients - the public transport authorities - bore the loss-of-income risk.

Add to My report
Print page